For those who choose to immigrate to the United States, they do so knowing they may never be able to return home. The immigration system in the United States is a broken mess, with few pathways to citizenship. So if someone leaves – regardless of the reason – they may not be able to return to the life they built in the US. In one viral video, Twitter user @ohjoanaa, who lives in Texas, explains that her mother has not seen her parents since arriving in the US 25 years ago. The short video features Joana’s mom excitedly staring out a window and then answering the door to be met by her mother and father.

In the responses, people explained that their parents hadn’t been able to return to their native countries to see their family before their deaths. Check out the touching video below: